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YolBe

Role: UX Researcher, UX Experience Designer

Deliverables: Domain Research, Competitive Analysis,
User Interview Insights, User Persona, Journey Map, Wireframes, Prototype
       
Tools: Sketch, Figma, Otter.ai

Project Length: 4 Sprints

Profile Creation Template

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Create Job Opportunity Template

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Profile Creation Preview

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Job Opportunity Preview

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Overview

Yolobe is a unique network-based job-sharing platform seeking to positively impact youth employment and retention for young, entry-level workers needing resources and support as they enter the job market.

Our client’s platform is a social media construct with an Instagram-inspired visual and interaction model, replete by using # (hashtags) and @ (handles).  

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The Challenge - Client Kick Off

 

  • Stakeholder expressed strong interest to develop new features that add value to employers posting job opportunities. 
     

  • Committed to elevating the platform through automation
     

  • Eager to provide an accessible social network for career-oriented youth

Research 

User Interviews 

  • What are current socio-economic barriers young people face?
     

  •  What are current hiring practices, goals, and typical pain points encountered by both Users and Admins?
     

  • What worries do young people face as they leave high school and prepare for the modern workplace?
     

  • What are major pain-points for admin users on the platform? 
     

  • What platforms do students use to find employment or training opportunities? 

x 5
Current YolBe Admin SMEs 
x 30
Digital Media High School Students 
YolBe Users
Key Insights

  • Technological advancements are ​transforming existing industries at an unprecedented pace 
     

  • Young adults use their online presence as an opportunity for growth
     

  • When it comes to employers, GenZ value transparency and have core values that address inclusivity, the environment, and social impact
     

  • Young adults leave high school unprepared to enter the job market. Businesses need to respond by providing on-the-job training. 

Ideation

How Might We Improve How Employers Find Potential Candidates? 

Ideation & Concept Testing

The team spent an afternoon doing multiple rounds of brainstorming exercises, and the result produced over a dozen divergent concepts and features. 

Insights
  • Students did not respond well to hierarchical concepts. 

  • Students were progressive and strong critical thinkers.  

  • All 30 students did not know what Linkedin was

  • 12 out of 30 students were not worried about finding job opportunities after HS. 

Refining our scope

None of our concepts were viable, so the team prepared for another round of brainstorming and concept testing informed by insights from the last round of testing.

  • Overwhelmingly positive response to concepts that focus on the individual identity and showcasing of skills

  • Subjects seemed to be confident in being able to present themselves if given the right tools

Our Solution

To be the premier platform for young job seekers, we defined and created a system that would provide an optimal end-to-end experience. 

 

  •  ADMINS - Admin's primary call-to-action is creating a post, but the lack of clarity behind the working parts of Yolobe's network model lacked a proper explanation and made the site very confusing for first-time users and our solution would require a nuanced onboarding process—a vital flow the platform lacked.
     

  • Job Seekers - Providing a dynamic onboarding experience by giving users a chance to lean into their skills through automation, thus providing employers proper parameters to find the talent they need. 

Task Driven Usability Testing

 

We asked our participants to rate the prototype’s ease of use, language, and functionality on a Likert scale.  Wanting to test our new employer flow, we prompted participants to navigate logging in, onboarding, creating an employer profile, and posting an opportunity.

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Prototype
Now Presenting: Yolobe  For Desktop!

Click Video For Narrated Prototype Walkthrough

UI Mock-ups
Profile Creation Template
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Profile Creation Preview
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Create Job Opportunity Template
Job Opportunity Preview
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Stay Tuned 

As of right now, our build is not live, but with Yolobe preparing for launch late spring, I will update this section upon implementation. In the meantime, feel free to check out Yolobe’s proof-of-concept.

Thank You. 

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